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Vincent

EBN named Ziggu “Entrepreneur of the month”

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News Article

EBN names Ziggu "Entrepreneur of the month"

“Ziggu is the first company that bridges the gap between homebuyers and real estate professionals”

Ziggu – Transforming one digital brick at a time

Buying a new home can be quite stressful. Having to make one of the major life decisions whilst dealing with real estate agents, property developers and administrative issues can be a real challenge. While working in the real estate industry as a property developer, Yannick Bontinckx, Ziggu’s CEO, noticed how unnecessary complex this process is for both homebuyers and real estate professionals and decided to tackle it.

Ziggu is the first company that bridges the gap between homebuyers and real estate professionals by offering property developers digital tools to manage the complexity of tracking and updating homebuyers during construction, but above all to better inform and engage those homebuyers at the same time. Officially established in March 2017, the startup is hosted by EBN Member Technoport SAand is the winner of the Growth category at the EBN Congress pitching competition.

 

PROBLEM

Yannick, working as a property developer upon graduation, noticed how many aspects of the real estate industry were outdated and not comparable with technological developments in other industries. Not only his work as a property developer was inefficient due to the lack of digital tools to manage the workload more efficiently, but also the growing distrust in the industry made customer service difficult.

Working with Vincent, Pieter and David, Yannick started digging deeply into the core of the rather negative reputation the real estate industry was faced with by interviewing hundreds of homebuyers. They went door-to-door interviewing 400 homebuyers in Belgium. They discovered there is a high level of distrust towards the real estate industry, mainly due to the shortage of information in the process. In fact, in 2016, 42% of the Belgians expressed little or no confidence in the sector, [1] which was in line with Ziggu’s findings. Ziggu’s team presented these results to property developers who were eager to find out what  homebuyers think about their business and how they can better serve their customers by using Ziggu’s insight into the customer market and the right tools needed for the job.

SOLUTION

With Ziggu and their products Ziggu Engage and Ziggu Construction View, real estate professionalscan easily communicate with homebuyers making sure to meet their needs in building their dream home.

Homebuyers can voice their questions and preferences while getting promptly informed about their home’s construction and all the legal and administrative issues required. At the same time, Ziggu helps real estate professionals manage their work and varied customers ‘expectations more efficiently by providing advanced project management tools.

“In a way we are Uber Eats/Deliveroo for the real estate industry. Before, when ordering your food, you were just waiting, not knowing when it would arrive, and the process was not digitised at all. The same was, and still is, with homes –  “ordering your home” you often have a feeling of being left in the dark, not knowing what’s happening during construction and no way to track all information on an online environment.”, said Yannick Bontinckx.

Digital Luxembourg: What the tech?!

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Article on digital-luxembourg.public.lu:

Proptech!

For a while it looked as though the property sector was in deep disruption denial.

Eventually, the traditionally slow-moving and conservative real estate world realized it urgently needed to adopt the if-you-can’t-beat-them-join-them approach and take future-proofing much more seriously.

Proptech (the term coined for technology that disrupts and enhances the way we buy, sell, rent, design, build and manage residential and commercial real estate) is multilayered and bursting at the seams with opportunity.

Ziggu – Disrupting the property sector for the better

Project and document management tool for real estate professionals and homebuyers. Ziggu has also developed Ziggu Construction View, which includes a personal camera platform facilitating remote management of construction projects.

Paperjam interviews Yannick Bontinckx, Ziggu’s CEO

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Interview with Paperjam.lu:

Un cadeau du ciel pour notre projet

Le hasard fait parfois bien les choses et Yannick Bontinckx ne va pas dire le contraire. Car si la start-up qu’il a montée avec ses deux partenaires, Pieter Gistelinck et Vincent Van Impe, n’avait pas participé au programme Fit4Start, en mars de cette année, les jeunes entrepreneurs n’auraient jamais pensé s’installer au Luxembourg.

Tous trois originaires de Flandre, ils ont donc déménagé leur très jeune pousse — elle a été créée en début d’année — au Technoport et comptent désormais se développer depuis le Grand-Duché. Ils servent déjà des clients au Luxembourg et en Belgique.

Luxinnovation interviews Ziggu

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Interview on Luxinnovation.lu:

About Ziggu

Real estate developers have a very complex job managing different projects each with different suppliers, contractors, architects and sometimes hundreds of customers. The industry is still at the forefront of technological evolution (like banks were 15 years ago) and often they still work in archaic error prone ways. On top of that, real estate developers often have a bad reputation with their own customers. Homebuyers often feel left in the dark and voice negative feedback.

Ziggu offers residential real estate developers a single integrated solution to manage construction partners, customers and project planning. Resulting in less construction mistakes, less time loss and most importantly, happier customers.

 

Ziggu at Fit4Start

Luxinnovation spoke with CEO Yannick Bontinckx.

How did you first hear about Luxinnovation and our Fit 4 Start programme?

We were doing research into the Luxembourg real estate market and came across the programme by sheer accident. We did not hesitate for a second and immediately started to work on our application file.

What was your biggest achievement?

We were the youngest company during our Fit4Start batch and we are proud to have interviewed over 400 homebuyers, 50 large real estate development firms across Europe, signed 11 beta users, developed a technical MVP and signed our first customers, all within the span of the Fit4Start programme. If you focus, talk and listen to your customers and work hard it shows what you can achieve in a short timeframe.

Le Quotidien: Ziggu simplifie votre chantier

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Interview with Le Quotidien:

La start-up proposera dans quelques semaines une platforme de gestion de projet et de relation client pour les promoteurs immobiliers.

Faire construire sa maison peut parfois s’avérer compliqué. Il faut courir à droite et à gauche pour obtenir les informations manquantes auprès de l’architecte, du promoteur immobilier ou des fournisseurs. Un véritable casse-tête qui pourrait être évité avec une solution digitale appropriée.

Yannick Bontinckx, Pieter Gistelinck et Vincent Van Impe ont peutêtre inventé l’outil qui révolutionnera la relation entre les promoteurs immobiliers et leurs clients pendant la phase de construction d’un bien.