Turning customers into brand ambassadors for
We know why you're here...
Managing customers across all your projects is a complex job.
Keeping track of your building projects and different units in spreadsheets is messy and error-prone. It’s easy to make a mistake or lose overview when you’re managing your new homebuyers in Excel and via email.
The world's first customer follow-up platform
for property developers
Offer the level of service your customers are used to in other sectors
Automate repetitive tasks and actually save time on customer follow-up
Build your brand
Turn homebuyers into strong ambassadors of your brand
Offer new homebuyers a single access point for everything related to their purchase. Completely in your own branding.
Documents & Information
Upload documents once and easily share them with one or more clients at the same time. Keep track of what you shared with whom.
Forget confusing and never-ending email threads. Keep track of all your clients’ messages and automatically link them to a project and unit.
News & Updates
Sharing news updates has never been easier. Keep your customers informed and save time on regular updates. Smart notifications make sure everyone stays engaged.
Take your customer service level to new heights. Deliver ‘wow moments’ through engaging your customers 24/7. Let them feel inspired and informed throughout the complete journey.
Create Brand Ambassadors
An informed customer is a happy customer. Our survey among 400+ new homebuyers* clearly proved their biggest concern: a lack of transparency and access to information. With their personal portal, your customers will not only have that access, they will even be able to show and share it with their peers, family and friends!
“This is the second apartment I bought in my life. Day and night difference. I love how I am able to check up on progress and find all my documents on one place!”A.J.Roeselare
“We're always looking forward to the weekly timelapses from the construction site! Awesome!”K.L.Brussels
“We were afraid of buying an off-plan home from a property developer. But I must admit that our fears were completely ungrounded. We feel completely in the know.”J.K.Luxembourg City
“We like the fact we feel involved during construction. We were a bit skeptical because of all the horror stories out there.”K.H.Aalst
Behind the scenes, your customer portal is a powerful management tool.
Ziggu Engage lets you organise your projects and customers in a way that fits your development project.
Every tool is tailored to real estate. You can manage your project in a way that fits your project-structure: different phases, lots, buildings and units. This makes it easy to track status changes over time and keep the right people informed.
Ziggu Engage creates a folder structure that matches your project. Organise your folders and documents on different levels and efficiently share them with customers. You will finally keep track of what you’re sharing and with whom.
Keep track of the activity of your team and customers. From project level to an individual customer, you will have an overview of their complete journey. All communication, documents and decisions are logged in a chronological order.
Engage your homebuyers during the building process. Share news updates with all your customers at once or target specific groups. Our built-in filters let you select all your customers for one project, one building or one unit with ease.
Replace those bulky excel sheets. Ziggu helps you to turn the decision process of each homebuyer into a well-oiled machine.
Make sure that all decisions are made in time. Set automatic reminders for customers and suppliers.
Always Up To Date
At any point you’ll have an overview of the status of each unit. Enable notifications and receive the latest updates.
Your customers can approve and sign proposals electronically within Ziggu.
Many customers have the same questions that need answers; With every sale, the same documents need to be shared; Every homebuyer has to make a decision regarding their kitchen, bathroom, floor,…
Upload documents and information only once to share it with one or more customers. This will increase your efficiency substantially and leave you with time to focus on what is important!
* Survey among users, 2018