Customization & Approvals

Speed up decisions with guided client approvals

Whether it’s a quote, a list of options, or a contract - clients get a clear path to confirmation.

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Rated 4.7/5 by 400+ project teams delivering superior experiences.

Your work is polished. But how do clients say "yes"?

All over the place.
Clients delay approvals because they’re overwhelmed or confused.
Your team chases emails, updates spreadsheets, and resends the same PDFs.
Decisions slip through the cracks, and projects fall behind.
Ziggu replaces the back-and-forth with one streamlined flow for client selections and approvals - so decisions get made faster, and your team stays focused.
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Stop chasing decisions.
Start streamlining approvals.

Ziggu gives clients one place to review proposals, select options, and approve them - without chaotic email threads, file confusion, or missed deadlines.

Clients decide faster. Everything moves forward on time.
eSignature compliant

Get proposals signed digitally with legally binding electronic signatures (eIDAS-ready).

Interactive templates

Create reusable option lists so clients can build their own offer in-app.

Status tracking

See exactly where each client stands in their decision flow - no more manual follow-up.

Partner collaboration

Invite external partners to upload proposals directly - centralized and traceable.

Ziggy holding a laptop

Before vs. After using
Ziggu's Customer Portal

Before Ziggu

“What's the latest version again?”
Proposals get lost in inboxes or buried in threads
Your team chases client approvals to meet deadlines
You're tracking project statuses in a spreadsheet
Designer on the phone, very stressed
Designer sitting on a couch in yogo pose, very relaxed

After Ziggu

Clients know exactly what to approve, and by when
Sent, seen, signed - status updates happen automatically
External partners can upload their part - all in one place
You look calm, organized, and actually in control

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel

Sounds complex?
It's not...

Will clients know how to use it?

If they can click a button or open an email, they’re good. Ziggu is built for simplicity.

Will my team have to do more?

Not at all. You’ll spend less time chasing approvals, resending files, or guessing where things stand.

Will this replace our current tools?

It replaces your spreadsheets and e-sign tools - but works alongside your CRM or ERP.

Works with what you already use

Ziggu plugs into your existing tools - no more copy-pasting, file re-uploading, or “did anyone update the other system?” Everything stays connected, automatically.

CRM & invoicing

Keep client data and invoices flowing without manual input. Update once and it shows up everywhere.

File storage & document management

Files stay where you already keep them, but now they’re always up-to-date and easy to find.

Project planning & task management

Your planning tools stay in play and Ziggu just keeps them aligned. Sync timelines, tasks, and milestones.

API & custom workflows

Got your own setup? Our API plays nice. Connect internal tools, trigger workflows, and let Ziggu do the busywork.

Too good to be true?
We get that a lot.

In 30 minutes, we’ll walk you through how Ziggu works.

No slides,
no hard sell.

Just a real demo of how teams like yours use Ziggu to run smoother projects (and get fewer “any updates?” emails).

Ask questions. Click around.
Bring a coffee.

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Your questions, answered

Getting started
Is Ziggu difficult to set up?

Not at all. Most teams customize their portal, invite the team, and launch a first project in under an hour.

If you’re using add-ons like Multi-Unit for property developers, we’ll schedule a short training session to guide you through it. Either way, our support team is just a click away - and yes, they’re real humans.

Does Ziggu work for small firms as well as large team?

Yes. Whether you're a one-person studio or running hundreds of projects, Ziggu scales to fit your workflow. You don’t need a big team  - just a drive to give your clients the experience they deserve.

Do I need to install software?

No. Ziggu is cloud-based, so there’s nothing to install on your computer - just log in from your browser and start working. Prefer mobile? Our app is available for download, so your team and clients can stay connected on the go.

Features & Functionality
What exactly is a client portal?

A client portal is a secure online space where your clients can follow their project. Think updates, documents, decisions - all in one place. Instead of chasing emails or calling for the latest info, they just log in and find what they need.

With Ziggu, it’s not just a folder - it’s a full experience. Branded as your own, built to keep everyone aligned.

How does Ziggu improve client communication?

Today’s clients expect answers fast - and they don’t want to dig for them. With Ziggu, everything they need is in one place: updates, plans, decisions, and documents.

It’s your workflow, in your own branded portal, with tools to proactively share progress - so clients feel informed and cared for without chasing you down.

Does Ziggu replace my CRM or invoicing tool?

No - it plays nicely with them. Ziggu integrates with your CRM, invoicing, and file storage tools so everything stays connected and nobody has to copy-paste things for the 5th time.

Integrations & Compatibility
What tools does Ziggu integrate with?

Plenty. CRMs like Teamleader and Salesforce. Invoicing tools like Bouwsoft and Exact. File storage like Dropbox, Nexctcloud, and SharePoint. Project tools like Archisnapper and LetsBuild.

We’re always adding new integrations based on client needs - so if you don’t see your tool, just ask.

Can I connect Ziggu to my own software?

Yes. Ziggu offers a well-documented REST API, so your team can integrate it with existing systems - whether it’s your CRM, ERP, or internal tools. Use it to sync data, trigger automations, or build custom workflows around your process.

How do I connect Ziggu to my website?

It’s simple. We give you a personalized link for your client portal. You - or your web developer - just add it as a button or menu item on your website. When clients click it, they’re redirected straight to your branded login page. No complex integration needed.

Pricing & Plans
How much does Ziggu cost?

Pricing is based on the number of active projects (or units if you have the multi-unit add-on) - not per user. You shouldn’t have to think twice about who gets access. For a project to run smoothly, everyone involved should be in the loop. Check our pricing page for more details.

Do you offer a free trial?

Absolutely. We’ll even help you set it up. Book a demo and we’ll get you started.

How does Ziggu compare to building our own solution?

Building your own portal might seem like a smart investment - but it rarely stops at launch. Technology, security standards, and privacy laws evolve constantly. That means ongoing maintenance, updates, audits, and bug fixes. Not to mention the pressure of keeping sensitive client data safe.

Ziggu takes that weight off your shoulders. It’s a fully managed, GDPR-compliant platform used by industry leaders - including publicly listed companies - so it’s built to meet the highest standards. You get regular updates, new features, and robust security out of the box - without the hidden cost of managing it all yourself.

Security & Support
How secure is my data?

Very. We use enterprise-grade encryption and strict access controls to keep your data safe. Ziggu is trusted by publicly listed companies, so we meet the highest security standards - and pass the audits to prove it.

Is Ziggu GDPR compliant?

Yes. Ziggu is fully GDPR compliant. We store all data securely within the EU, with geo-redundancy and server-side encryption by default. Your data is hosted primarily in Belgium (via Google Cloud), backed up across separate EU locations, and never accessed by our team unless you give explicit permission.

We also support your GDPR rights - like data deletion and portability - and provide full data exports if you ever decide to leave (but let’s hope not).

What if I need help?

We’ve got you. Real support from real people  - chat, email, or video call. No ticket limbo. No copy-paste responses. Just actual help.

Ziggy, Ziggu's mascot, waving

Still have some questions?

CONTACT US

Real help from real humans
not bots, not silence

Ever been ghosted after signing a contract? That’s not us. Our support team is friendly, fast, and built for project-based businesses like yours. We don’t just answer tickets - we stick around.

Fast, human support
Real answers from real people who know project workflows inside out
Built with you, not just for you
Many of our best features started with customer requests
We don’t wait for problems 
to show up
Proactive check-ins make sure Ziggu’s working the way it should
Rock-solid uptime (99.99%)
Your projects don’t stop, so neither does Ziggu