Client Portal for Project Teams
One place for your clients to stay informed, without chasing you down
Clients want clarity. You want time for what matters. Ziggu’s Customer Portal gives clients instant answers - so they stop chasing updates, and you can focus on delivering real value.
Rated 4.7/5 by 400+ project teams delivering superior experiences.
Your work is custom. But your communication?
All over the place.
Clients want clear updates. Your team’s stuck resending files and answering the same questions on loop.
Spreadsheets, inboxes, and scattered chats weren’t made for this.
You need a better way to keep everyone aligned - without working overtime.
Ziggu replaces the chaos with a clean client portal so your team can stop playing catch-up, and your clients can stop guessing.
BOOK A DEMOStop forwarding emails.
Start delivering clarity.
Your clients expect transparency. Your team needs breathing room.
Ziggu’s Customer Portal gives clients one place to check progress, review files, and confirm decisions - without extra emails, reminders, or hand-holding.
Clients stop asking. Your team stops scrambling. Everyone’s on the same page.
Real-time updates
Clients log in anytime to see what’s done, what’s next, and what’s delayed
Smart document sharing
The right plans, files, and invoices - always the latest version, never lost in inboxes
Built-in approvals
Clients review, confirm, and log decisions without chasing or confusion
Aftercare, handled
Manage warranty issues and service requests without separate tools or emails
Your Brand
Your App.
Make your client portal truly yours with full branding options - logo, colors, and style that match your company identity.
Your clients can even install your dedicated mobile app, carrying your brand in their pocket.
Every interaction feels like it’s coming directly from you, building trust and recognition with every project update.
Your clients can even install your dedicated mobile app, carrying your brand in their pocket.
Every interaction feels like it’s coming directly from you, building trust and recognition with every project update.
Before vs. After using
Ziggu's Customer Portal
Before Ziggu
“Just checking in” x 12
4 email threads to find one PDF
“Can you resend that link?”
You, forwarding files like it’s 2008
After Ziggu
Clients log in, check updates, and stop chasing
Everything they need, in one clean space
Real-time status, no confusion
You look calm, organized, and actually in control
Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore
Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it
ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy
If a colleague is absent, someone else can take over without having to figure out what has already been said or shared
Worried it’s “one more tool”?
Don’t be.
Will this replace my current project tool?
No. Ziggu works alongside your tools. It’s the client-facing layer they’ve been missing.
Do clients need
training?
Not at all. If they can use email, they can use Ziggu. It’s built to be obvious.
Will this create more work for my team?
Actually, it takes work off their plate. Less chasing, fewer update emails, no searching. Easy!
Works with what you already use
Ziggu plugs into your existing tools - no more copy-pasting, file re-uploading, or “did anyone update the other system?” Everything stays connected, automatically.
CRM & invoicing
Keep client data and invoices flowing without manual input. Update once and it shows up everywhere.
File storage & document management
Files stay where you already keep them, but now they’re always up-to-date and easy to find.
Project planning & task management
Your planning tools stay in play and Ziggu just keeps them aligned. Sync timelines, tasks, and milestones.
API & custom workflows
Got your own setup? Our API plays nice. Connect internal tools, trigger workflows, and let Ziggu do the busywork.
Too good to be true?
We get that a lot.
In 30 minutes, we’ll walk you through how Ziggu works.
No slides,
no hard sell.
no hard sell.
Just a real demo of how teams like yours use Ziggu to run smoother projects (and get fewer “any updates?” emails).
Ask questions. Click around.
Bring a coffee.
Your questions, answered
Getting started
Is Ziggu difficult to set up?
Not at all. Most teams customize their portal, invite the team, and launch a first project in under an hour.
If you’re using add-ons like Multi-Unit for property developers, we’ll schedule a short training session to guide you through it. Either way, our support team is just a click away - and yes, they’re real humans.
Does Ziggu work for small firms as well as large team?
Yes. Whether you're a one-person studio or running hundreds of projects, Ziggu scales to fit your workflow. You don’t need a big team - just a drive to give your clients the experience they deserve.
Do I need to install software?
No. Ziggu is cloud-based, so there’s nothing to install on your computer - just log in from your browser and start working. Prefer mobile? Our app is available for download, so your team and clients can stay connected on the go.
Features & Functionality
What exactly is a client portal?
A client portal is a secure online space where your clients can follow their project. Think updates, documents, decisions - all in one place. Instead of chasing emails or calling for the latest info, they just log in and find what they need.
With Ziggu, it’s not just a folder - it’s a full experience. Branded as your own, built to keep everyone aligned.
How does Ziggu improve client communication?
Today’s clients expect answers fast - and they don’t want to dig for them. With Ziggu, everything they need is in one place: updates, plans, decisions, and documents.
It’s your workflow, in your own branded portal, with tools to proactively share progress - so clients feel informed and cared for without chasing you down.
Does Ziggu replace my CRM or invoicing tool?
No - it plays nicely with them. Ziggu integrates with your CRM, invoicing, and file storage tools so everything stays connected and nobody has to copy-paste things for the 5th time.
Integrations & Compatibility
What tools does Ziggu integrate with?
Plenty. CRMs like Teamleader and Salesforce. Invoicing tools like Bouwsoft and Exact. File storage like Dropbox, Nexctcloud, and SharePoint. Project tools like Archisnapper and LetsBuild.
We’re always adding new integrations based on client needs - so if you don’t see your tool, just ask.
Can I connect Ziggu to my own software?
Yes. Ziggu offers a well-documented REST API, so your team can integrate it with existing systems - whether it’s your CRM, ERP, or internal tools. Use it to sync data, trigger automations, or build custom workflows around your process.
How do I connect Ziggu to my website?
It’s simple. We give you a personalized link for your client portal. You - or your web developer - just add it as a button or menu item on your website. When clients click it, they’re redirected straight to your branded login page. No complex integration needed.
Pricing & Plans
How much does Ziggu cost?
Pricing is based on the number of active projects (or units if you have the multi-unit add-on) - not per user. You shouldn’t have to think twice about who gets access. For a project to run smoothly, everyone involved should be in the loop. Check our pricing page for more details.
Do you offer a free trial?
Absolutely. We’ll even help you set it up. Book a demo and we’ll get you started.
How does Ziggu compare to building our own solution?
Building your own portal might seem like a smart investment - but it rarely stops at launch. Technology, security standards, and privacy laws evolve constantly. That means ongoing maintenance, updates, audits, and bug fixes. Not to mention the pressure of keeping sensitive client data safe.
Ziggu takes that weight off your shoulders. It’s a fully managed, GDPR-compliant platform used by industry leaders - including publicly listed companies - so it’s built to meet the highest standards. You get regular updates, new features, and robust security out of the box - without the hidden cost of managing it all yourself.
Security & Support
How secure is my data?
Very. We use enterprise-grade encryption and strict access controls to keep your data safe. Ziggu is trusted by publicly listed companies, so we meet the highest security standards - and pass the audits to prove it.
Is Ziggu GDPR compliant?
Yes. Ziggu is fully GDPR compliant. We store all data securely within the EU, with geo-redundancy and server-side encryption by default. Your data is hosted primarily in Belgium (via Google Cloud), backed up across separate EU locations, and never accessed by our team unless you give explicit permission.
We also support your GDPR rights - like data deletion and portability - and provide full data exports if you ever decide to leave (but let’s hope not).
What if I need help?
We’ve got you. Real support from real people - chat, email, or video call. No ticket limbo. No copy-paste responses. Just actual help.
Real help from real humans
not bots, not silence
Ever been ghosted after signing a contract? That’s not us. Our support team is friendly, fast, and built for project-based businesses like yours. We don’t just answer tickets - we stick around.
Fast, human support
Real answers from real people who know project workflows inside out
Built with you, not just for you
Many of our best features started with customer requests
We don’t wait for problems
to show up
Proactive check-ins make sure Ziggu’s working the way it should
Rock-solid uptime (99.99%)
Your projects don’t stop, so neither does Ziggu
