Ziggu - Blog

May 8, 2025

What 'Hug Your Haters' Teaches Project Teams About Customer Complaints

Ignore complaints and you lose more than just a sale. Learn how Hug Your Haters helps construction, real estate, and design teams turn criticism into loyalty.

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What 'Hug Your Haters' Teaches Project Teams About Customer Complaints

May 16, 2025

Comfortable Architecture: Why the Process Matters Just as Much as the Result

Portugal’s largest architecture office is redefining client journeys. Here’s what we can learn from their vision of “comfortable architecture.”

April 20, 2025

"We Don’t Need a Portal, We Offer Personal Service" - Wait, What?

Think a portal replaces personal service? That’s like saying online banking replaced your bank manager.

April 11, 2025

Wat de bouw kan leren van The Effortless Experience

Klantentevredenheid draait niet om 'wow', maar om 'ah, dat was makkelijk'. Ontdek wat bouwprofessionals kunnen leren van The Effortless Experience.

April 7, 2025

What Project-Based Companies Can Learn from Unreasonable Hospitality

What if client satisfaction isn’t enough? Unreasonable Hospitality shows us how project companies can turn good service into unforgettable experiences.

February 18, 2025

What is a Client Portal?

A client portal is a secure digital platform that enhances communication, transparency, and efficiency by allowing businesses to share information, automate processes, and improve customer experience across various industries.

February 18, 2025

What is a Partner Portal?

A partner portal is a secure digital platform that streamlines communication, collaboration, and resource sharing among multiple stakeholders in project-based industries, improving efficiency and keeping clients informed.

February 14, 2025

Beyond Email: Smarter Ways to Work Together and Keep Everyone on the Same Page

Still relying on email for teamwork? Discover how smarter collaboration tools can help you streamline communication, reduce clutter, and keep everyone on the same page.

February 7, 2025

Email Overload? How a Centralized Communication Hub Can Save You Hours Each Week

Struggling with email overload? Discover how a centralized client and partner portal can streamline communication, improve collaboration, and keep all project stakeholders on the same page.

January 31, 2025

Are You the Bottleneck in Your Construction Project? Here’s How to Fix It

In construction projects, relying on siloed email communication creates delays, miscommunication, and rework, turning architects and project managers into bottlenecks that hinder progress and drive up costs.

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