Client Updates

Everything your client wants to know, before they ask.

Project news, a milestone timeline, a live budget and a FAQ library, all in one place for your client. They follow progress and find answers themselves, so your team spends less time updating and more on the work.

Free 14 day trial. No Credit Card needed

Rated 4.7/5 by 400+ project teams delivering superior experiences.

Four updates, one clear picture.

Progress, milestones, money and answers, all in one place your client can open anytime, without going through your team.

Small updates, big impact on client satisfaction

A quick photo and a line on what's moving takes minutes, but few things do more for how happy your clients are. They feel kept in the loop, each post pulls them back in, and it's a gentle nudge when it's their turn to act.

Capture the whole journey, from first works to final handover, so clients follow visible progress, not just the end result.

Milestones that show where things stand

A clear timeline your client can follow at a glance. They see which phase the project is in, what's done, and what comes next.

No status calls, no chasing: everyone works from the same line.

Financials your client can check anytime

One overview of every invoice: what's paid, what's open or overdue, and what's still to come. It's one of the first things clients want to know, and now it's always there without asking.

Connect your invoicing software so amounts and payment statuses stay current on their own.

A FAQ library that answers the recurring questions

Collect the questions that come up on every project and answer them once, in a library your clients can search anytime.

Proactive by default: the more you document, the fewer messages reach your team, and the more your clients feel taken care of.

Free 14 day trial. No Credit Card needed

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel

Updates are just
the beginning.

But a project is more than updates. Ziggu brings the whole project together, so your team, your clients and your partners always work from the same place.

Works with what
you already use.

Connect Ziggu to the tools you already use. Link your invoicing software and the budget overview stays current on its own, so your client always sees the latest without you updating a thing.

Update clients by hand, or let them follow along. One of them scales.

Too good to be true?
We get that a lot.

In 30 minutes, we’ll walk you through how Ziggu works.

See what else you can achieve with Ziggu

Ziggu centralises every aspect of your project communication, approvals, and documentation so nothing gets lost.

Documents
  • Keep every file, plan, spec and contract in one clear place.
  • Notify clients when new documents are uploaded.
  • Track views to see who accessed each document.
  • Clients always find the latest version, no confusion.
Conversations
  • Keep messages with clients, partners and your team in one place.
  • Assign conversations to teammates for faster responses.
  • Use internal notes to align with your team behind the scenes.
  • One central inbox, no scattered chats or missed replies.
Decisions & approvals
  • Upload multiple proposals for clients to compare and approve.
  • Let clients choose directly in the portal, fast and simple.
  • Track every decision to avoid disputes or miscommunication.
  • Use reminders to nudge clients and keep projects moving.
Workflows & automations
  • Build a project timeline once and reuse it for every project.
  • Link tasks, messages, decisions and documents to milestones.
  • Notify the right people automatically, at the right time.
  • Trigger each step and share the right update automatically, per phase.
Task management
  • Assign tasks to clients, suppliers, or team members with deadlines.
  • Automate reminders so no steps are forgotten or delayed.
  • Standardise your process to keep complex projects under control.
  • Get a full overview of what's done, and what still needs doing.
Forms
  • Build multi-question forms to collect client input.
  • Send them at the right moment, with reminders.
  • Run intake forms so projects start with everything you need.
  • Track satisfaction and NPS across every project.
Client updates
  • Post project news clients can follow at a glance.
  • Give clients a clear milestone timeline to follow.
  • Share a real-time budget overview, anytime.
  • Keep clients informed without the update emails.
Reports
  • Log issues with photos, notes and details in one place.
  • Assign each issue an owner and a deadline.
  • Let clients submit support requests directly in the portal.
  • Get client sign-off that an issue is resolved.