Decisions & Approvals

Choose, approve, sign off. Until the project's done.

Waiting on client decisions slows the whole project. Ziggu guides clients through every choice, lets them sign off digitally, and keeps a record of who approved what, so nothing stalls in an inbox and nothing gets disputed later.

Free 14 day trial. No Credit Card needed

Two Ziggu screens side by side: an approved and signed contract decision next to an option list for choosing interior doors

Rated 4.7/5 by 2,500+ companies.

Every option, every OK, every sign-off: the complete picture.

Every choice, approval and signature in one place, shared with your team, clients and partners. Reminders keep decisions moving, each keeps its own conversation, and you always know what's decided and who signed off.

A clear decision flow that keeps things moving

Guide clients through every choice, from proposal to sign-off, in one clear flow. You see the status of every decision, across all your clients and projects, in one team workspace.

Automated reminders nudge clients on anything still open, so decisions don't stall in an inbox and the project keeps moving.

Ziggu client portal Decisions overview for a manufacturing project, grouping items to be decided, decided and waiting for proposal

Approve and sign, electronically

Clients review and sign off their selections digitally, in a click. No more back-and-forth email, no more "I think we agreed that somewhere".

Every approval is logged in an activity record: who did what, and when. So there's no dispute later about what was decided.

Ziggu digital signature pad with a hand-drawn signature, an upload option for signed documents and a green Sign button

Bring partners in, without playing middleman

Let external partners and suppliers upload their proposals directly, or get notified when a plan is approved. You're no longer the relay passing files back and forth.

Everyone works from the approved version, and your client stays in the loop the whole time. That's partner coordination without the email relay.

New partner group setup in Ziggu with access rights and proposal sharing settings, shown over a list of project units

Option lists clients can pick from

Give clients an inventory list and let them choose exactly what they want, from finishes to add-ons. No more vague descriptions buried in email.

Their selection is captured cleanly and on record, ready for the next step.

Ziggu Decisions option list for interior doors with priced choices, the factory lacquered finish selected at 400 euros

Track the money behind every decision

Link budgets, extra work and margins to each decision, so you see the financial impact the moment a choice is approved: no separate sheet to reconcile later.

Financial summary in Ziggu showing gross offer, upgrades, net offer and margin above a per-customer budget table

Every decision, discussed in context

Keep the conversation on the decision itself, so questions get answered right where the choice is made, and everything that led to the yes stays attached to it.

Ziggu conversation linked to a decision, with a banner offering to jump straight to the related decision

Clients always know what to decide next

Clients see in your client portal which choices are still open, what's expected and by when, so decisions keep moving without you explaining it each time.

Ziggu Decisions overview with grouped statuses: a pending decision with deadline, a decided contract and one waiting for proposal

Free 14 day trial. No Credit Card needed

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

With Ziggu we preserve our own style, but our global project approach gets a solid upgrade

An Muys
Customer Care Odebrecht

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel

Before we implemented Ziggu, we had been struggling with the abundance of information shared between customer and developer

Stefanie Vanden Broucke
ex-CEO CAAAP

It’s always been our vision to communicate honestly and correctly with customers, but we lacked the right tool to fully commit

Steven Maeyaert
Co-owner and CEO Furnibo

Ziggu simplifies a lot, we can work more efficiently. It gives us and the customer an overview

Maarten Brantegem
General Manager Ablimmo
Ziggu team members chatting around a wooden picnic table in a green courtyard between modern apartment buildings
Your decisions, linked into every feature
Documents: approve the right plan and keep the signed version on record.
Conversations: discuss each decision in context, right where it's made.
Tasks: ask clients to make a choice by a deadline.
Client updates: keep clients posted as decisions move forward.

Decisions are just
the beginning.

But a project is more than a string of approvals. Ziggu brings the whole project together, so your team, your clients and your partners always work from the same place.

Integrations for
the CRM and ERP you already use.

Connect Ziggu to your existing tools and skip the copy-paste. Approved selections and quotes flow into your CRM and invoicing, so a decision in Ziggu doesn't mean re-entering it elsewhere.

Two ways to get to yes. One of them scales.

Too good to be true?
We get that a lot.

In 30 minutes, we’ll walk you through how Ziggu works.

See what else you can achieve with Ziggu

Ziggu centralises every aspect of your project communication, approvals, and documentation so nothing gets lost.

Documents
  • Keep every file, plan, spec and contract in one clear place.
  • Notify clients when new documents are uploaded.
  • Track views to see who accessed each document.
  • Clients always find the latest version, no confusion.
Conversations
  • Keep messages with clients, partners and your team in one place.
  • Assign conversations to teammates for faster responses.
  • Use internal notes to align with your team behind the scenes.
  • One central inbox, no scattered chats or missed replies.
Decisions & approvals
  • Upload multiple proposals for clients to compare and approve.
  • Let clients choose directly in the portal, fast and simple.
  • Track every decision to avoid disputes or miscommunication.
  • Use reminders to nudge clients and keep projects moving.
Workflows & automations
  • Build a project timeline once and reuse it for every project.
  • Link tasks, messages, decisions and documents to milestones.
  • Notify the right people automatically, at the right time.
  • Trigger each step and share the right update automatically, per phase.
Task management
  • Assign tasks to clients, suppliers, or team members with deadlines.
  • Automate reminders so no steps are forgotten or delayed.
  • Standardise your process to keep complex projects under control.
  • Get a full overview of what's done, and what still needs doing.
Forms
  • Build multi-question forms to collect client input.
  • Send them at the right moment, with reminders.
  • Run intake forms so projects start with everything you need.
  • Track satisfaction and NPS across every project.
Client updates
  • Post project news clients can follow at a glance.
  • Give clients a clear milestone timeline to follow.
  • Share a real-time budget overview, anytime.
  • Keep clients informed without the update emails.
Reports
  • Log issues with photos, notes and details in one place.
  • Assign each issue an owner and a deadline.
  • Let clients submit support requests directly in the portal.
  • Get client sign-off that an issue is resolved.