Defects, snags and support requests get lost in emails, calls and spreadsheets. Ziggu keeps every point in one place, with photos, an owner and a deadline, and your client confirms when it's resolved. Nothing slips, and they only follow what concerns them.
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A point can be anything from a snag on site to a support request months later. Here's how each one gets caught, assigned and closed, with your client in the loop.
Photos, a category, an owner, a deadline and a status. From a minor defect to a major fault, every point documented and traceable in one place.
Clients follow only the points that concern them, straight from the portal. No extra login, no access to everything behind it.
Mark a point done and ask your client to confirm in one click. If it's not right, they tell you why, so "closed" means closed.
Turn it on per project: new points from clients land in your inbox. You accept and follow up, or reject.
Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore
Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it
ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy
If a colleague is absent, someone else can take over without having to figure out what has already been said or shared
But a project is more than a punch list. Ziggu brings the whole project together, so your team, your clients and your partners always work from the same place.
Give clients a branded place to follow the project, find what they need and approve, 24/7.
Run tasks, milestones, decisions and documents in one system your team and clients share.
Keep capturing points in the snagging tool your team already uses. Ziggu syncs them and becomes the bridge to your client, so you stop relaying every update by hand.
Build your own integrations and trigger workflows around your projects.
API Documentation
Snags scribbled on paper, photos stuck on someone's phone
Clients email and call to ask where their issues stand
"Is it actually fixed?" Nobody's quite sure
New complaints scattered across email, calls and texts
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Every point logged with photos, an owner and a deadline
Clients follow their own points, no chasing needed
The client confirms each point, so closed means closed
Clients report new points straight into your inbox
In 30 minutes, we’ll walk you through how Ziggu works.
Just a demo showing how teams like yours use Ziggu to make projects run more smoothly (and receive fewer “any news?” emails).
Ziggu centralises every aspect of your project communication, approvals, and documentation so nothing gets lost.
