Client updates for project teams

Self-service for the easy. You, for the important.

For a €20 order, clients get status updates, an FAQ and their invoice on demand. On the project that actually matters, they shouldn't have to dig through their inbox or wait until you're free. Ziggu gives them one place to follow progress, decide and find answers, so you keep the personal touch for what deserves it.

Rated 4.7/5 by 2,500+ companies.

Clients want answers now.

You're the one they wait on.
Clients message you every day just to ask how things are going.
Clients don't keep their own admin in order, so they can't find the right version of a document.
The latest update lives in someone's head, not somewhere clients can see.
Ziggu turns those daily check-ins into one place clients open themselves. They follow progress, make decisions and get answers, while your team stops repeating the same update on loop.
See how client updates work

Everything they used to email you for.
Now self-service.

Clients don't need more emails. They need to see where things stand, and act when it's their turn.

One place for progress, decisions and answers. No more chasing on either side.
Milestones

A visual timeline shows what's done, what's underway and what's next. Clients always know where the project stands.

Visual updates

Post a short update with a photo or render in seconds. An email has to be long and polite or it feels curt; a Ziggu post can just be short.

Notifications

Clients get a nudge when it's their turn: a task, a document to sign, a choice to approve. Automated reminders keep things moving.

FAQ

Answer the questions clients always ask, once. They find it themselves, before they reach for email.

Ziggy holding a laptop

Your brand,
your app.

Make your client portal truly yours with full branding options - logo, colors, and login screen that match your company identity.

Your clients can even install your dedicated mobile app, carrying your brand in their pocket.

Every interaction feels like it’s coming directly from you, building trust and recognition with every project update.

BOOK A DEMO
Branded Ziggu client portal showing a project dashboard with your logoZiggu mascot pointing to the your logo area of the portal

Two ways to keep clients in the loop.
One of them scales.

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel

Worried it’s “one more tool”?
Don’t be.

Will this replace the tools I already use?

Your ERP, CRM and internal document system stay: Ziggu is the client layer on top. But your separate task manager, snagging tool and file-transfer links? Those it often replaces. One subscription less.

Do my clients need training?

Not at all. If they can use email, they can use Ziggu. Every notification links straight to the one thing they need to see, and the app is optional, never required.

Won't this make more work for my team?

We'll be honest: it's a different way of working, and that takes a week or two. But Ziggu is built to be picked up fast, and after that the checklist does the chasing, not your team.

Dynamics, Google Drive, Teamleader,...
Works with what you already use

Ziggu plugs into your existing tools - no more copy-pasting, file re-uploading, or “did anyone update the other system?” Everything stays connected, automatically.

Too good to be true?
We get that a lot.

In 30 minutes, we’ll walk you through how Ziggu works.

Your questions, answered

Getting started
Is Ziggu difficult to set up?

Not at all. Most teams customize their portal, invite the team, and launch a first project in under an hour.

If you’re using add-ons like Multi-Unit for property developers, we’ll schedule a short training session to guide you through it. Either way, our support team is just a click away - and yes, they’re real humans.

Does Ziggu work for small firms as well as large team?

Yes. Whether you're a one-person studio or running hundreds of projects, Ziggu scales to fit your workflow. You don’t need a big team  - just a drive to give your clients the experience they deserve.

Do I need to install software?

No. Ziggu is cloud-based, so there’s nothing to install on your computer - just log in from your browser and start working. Prefer mobile? Our app is available for download, so your team and clients can stay connected on the go.

Features & Functionality
What exactly is a client portal?

A client portal is a secure online space where your clients can follow their project. Think updates, documents, decisions - all in one place. Instead of chasing emails or calling for the latest info, they just log in and find what they need.

With Ziggu, it’s not just a folder - it’s a full experience. Branded as your own, built to keep everyone aligned.

How does Ziggu improve client communication?

Today’s clients expect answers fast - and they don’t want to dig for them. With Ziggu, everything they need is in one place: updates, plans, decisions, and documents.

It’s your workflow, in your own branded portal, with tools to proactively share progress - so clients feel informed and cared for without chasing you down.

Does Ziggu replace my CRM or invoicing tool?

No - it plays nicely with them. Ziggu integrates with your CRM, invoicing, and file storage tools so everything stays connected and nobody has to copy-paste things for the 5th time.

Integrations & Compatibility
What tools does Ziggu integrate with?

Plenty. CRMs like Teamleader and Salesforce. Invoicing tools like Bouwsoft and Exact. File storage like Dropbox, Nexctcloud, and SharePoint. Project tools like Archisnapper and LetsBuild.

We’re always adding new integrations based on client needs - so if you don’t see your tool, just ask.

Can I connect Ziggu to my own software?

Yes. Ziggu offers a well-documented REST API, so your team can integrate it with existing systems - whether it’s your CRM, ERP, or internal tools. Use it to sync data, trigger automations, or build custom workflows around your process.

How do I connect Ziggu to my website?

It’s simple. We give you a personalized link for your client portal. You - or your web developer - just add it as a button or menu item on your website. When clients click it, they’re redirected straight to your branded login page. No complex integration needed.

Pricing & Plans
How much does Ziggu cost?

Pricing is based on the number of active projects (or units if you have the multi-unit add-on) - not per user. You shouldn’t have to think twice about who gets access. For a project to run smoothly, everyone involved should be in the loop. Check our pricing page for more details.

Do you offer a free trial?

Absolutely. We’ll even help you set it up. Book a demo and we’ll get you started.

How does Ziggu compare to building our own solution?

Building your own portal might seem like a smart investment - but it rarely stops at launch. Technology, security standards, and privacy laws evolve constantly. That means ongoing maintenance, updates, audits, and bug fixes. Not to mention the pressure of keeping sensitive client data safe.

Ziggu takes that weight off your shoulders. It’s a fully managed, GDPR-compliant platform used by industry leaders - including publicly listed companies - so it’s built to meet the highest standards. You get regular updates, new features, and robust security out of the box - without the hidden cost of managing it all yourself.

Security & Support
How secure is my data?

Very. We use enterprise-grade encryption and strict access controls to keep your data safe. Ziggu is trusted by publicly listed companies, so we meet the highest security standards - and pass the audits to prove it.

Is Ziggu GDPR compliant?

Yes. Ziggu is fully GDPR compliant. We store all data securely within the EU, with geo-redundancy and server-side encryption by default. Your data is hosted primarily in Belgium (via Google Cloud), backed up across separate EU locations, and never accessed by our team unless you give explicit permission.

We also support your GDPR rights - like data deletion and portability - and provide full data exports if you ever decide to leave (but let’s hope not).

What if I need help?

We’ve got you. Real support from real people  - chat, email, or video call. No ticket limbo. No copy-paste responses. Just actual help.

Ziggy, Ziggu's mascot, waving

Still have some questions?

CONTACT US

Real help from real humans
not bots, not silence

Ever been ghosted after signing a contract? That’s not us. Our support team is friendly, fast, and built for project-based businesses like yours. We don’t just answer tickets - we stick around.

Fast, human support
Real answers from real people who know project workflows inside out
Built with you, not just for you
Many of our best features started with customer requests
We don’t wait for problems 
to show up
Proactive check-ins make sure Ziggu’s working the way it should
Rock-solid uptime (99.99%)
Your projects don’t stop, so neither does Ziggu