Conversations

All client communication in one place, structured per project.

Messages scattered across email, WhatsApp and personal inboxes mean things get lost and updates miss the right people. Ziggu brings every conversation into one inbox per project, structured by subject, so nothing slips and everyone sees the same thread.

Free 14 day trial. No Credit Card needed

Rated 4.7/5 by 2,500+ companies.

Keep clients close. Keep them off your WhatsApp.

Clients still reach you easily, just in Ziggu instead of your private number. Every message lands in the right project, structured by subject and tied to its context: a report, a decision, a document. Your team can step in on any thread, the client always sees the same story, and you decide when to reply.

One shared inbox per project

Every message about a project in one inbox, structured by subject and tied to its context: a report, a decision, a document. No more digging through personal mailboxes and WhatsApp.

Statuses keep it on track, so you always see what's open, what's answered and what still needs you.

Work together as a team

Assign a conversation to the right colleague so nothing gets missed. Add internal notes to discuss a topic privately, without the client seeing.

If someone's out, anyone can step in and see the whole thread, so the client never waits.

A knowledge base that answers for you

Give every client a set of FAQs so they find answers themselves, without emailing you. Tailor them to the client and the project.

The recurring questions stop landing in your inbox, so your team spends time on the project, not on repeating the same answer.

Findable years later

Every conversation is filed in its project automatically, so a decision from two years ago is still there when the warranty question lands. No archive digging, no lost context.

Proof that can't disappear

You see when a message is read, and once you've read it, clients can't delete it. Every confirmed choice stays on the record, filed in the project.

Bring partners in

Loop external partners into the conversations that concern them, on the same channel as your team and client. No side chains of email: everyone works from one thread.

Free 14 day trial. No Credit Card needed

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel
Your conversations, linked into every feature
Decisions: talk a proposal back and forth, kept right next to the decision it leads to.
Reports & punchlists: discuss to-do's and issues with clients and partners, point by point.
Client updates: post broader news once, instead of messaging everyone.

Conversations are just
the beginning.

But a project is more than a conversation. Ziggu brings the whole project together, so your team, your clients and your partners always work from the same place.

Integrations for
the tools you already use.

Connect Ziggu to your existing tools and keep communication in one place. Clients can even reply straight from an email, and it lands in the right project thread.

Scattered everywhere, or in one place. One of them scales.

Too good to be true?
We get that a lot.

In 30 minutes, we’ll walk you through how Ziggu works.

See what else you can achieve with Ziggu

Ziggu centralises every aspect of your project communication, approvals, and documentation so nothing gets lost.

Documents
  • Keep every file, plan, spec and contract in one clear place.
  • Notify clients when new documents are uploaded.
  • Track views to see who accessed each document.
  • Clients always find the latest version, no confusion.
Conversations
  • Keep messages with clients, partners and your team in one place.
  • Assign conversations to teammates for faster responses.
  • Use internal notes to align with your team behind the scenes.
  • One central inbox, no scattered chats or missed replies.
Decisions & approvals
  • Upload multiple proposals for clients to compare and approve.
  • Let clients choose directly in the portal, fast and simple.
  • Track every decision to avoid disputes or miscommunication.
  • Use reminders to nudge clients and keep projects moving.
Workflows & automations
  • Build a project timeline once and reuse it for every project.
  • Link tasks, messages, decisions and documents to milestones.
  • Notify the right people automatically, at the right time.
  • Trigger each step and share the right update automatically, per phase.
Task management
  • Assign tasks to clients, suppliers, or team members with deadlines.
  • Automate reminders so no steps are forgotten or delayed.
  • Standardise your process to keep complex projects under control.
  • Get a full overview of what's done, and what still needs doing.
Forms
  • Build multi-question forms to collect client input.
  • Send them at the right moment, with reminders.
  • Run intake forms so projects start with everything you need.
  • Track satisfaction and NPS across every project.
Client updates
  • Post project news clients can follow at a glance.
  • Give clients a clear milestone timeline to follow.
  • Share a real-time budget overview, anytime.
  • Keep clients informed without the update emails.
Reports
  • Log issues with photos, notes and details in one place.
  • Assign each issue an owner and a deadline.
  • Let clients submit support requests directly in the portal.
  • Get client sign-off that an issue is resolved.