Archisnapper (Deltek)

Tags
Snagging
Tags
Snagging

Why connect Archisnapper with Ziggu?

Archisnapper helps your team track snags and site issues efficiently.
Ziggu helps you communicate that progress clearly with Clients.

By connecting both tools, snags created in Archisnapper are automatically synced to Ziggu, giving your Clients full visibility without any extra effort from your team.

No more exporting PDFs. No more status update emails. Just one smooth system where everyone stays aligned.

Main benefits of the integration

  • Snags sync to the client portal automatically
    No need to manually enter issues twice - what’s in Archisnapper appears in Ziggu.
  • Clients stay informed in real-time
    Customers receive a notification when a new snag is added or updated.
  • Fewer questions, fewer delays
    When Clients can see the status of their issues, you get fewer calls and emails.
  • Better handover & aftercare
    Track issues during and after delivery with a single, shared view.

How it works

  • Your team logs snags and issues in Archisnapper, as usual
  • Snags are synced to the correct project and customer in Ziggu
  • They appear under the “Aftercare” feature
  • Clients are notified and can follow up directly from their Ziggu portal

You can choose to sync daily or set up a custom sync frequency based on your workflow.

Everything you need to make every project a success

Documents
  • Store all project files, plans, specs and contracts, in one clear place.
  • Notify clients when new documents are uploaded.
  • Track views to see who accessed each document.
  • Clients always find the latest version, no confusion.
Conversations
  • Keep messages with clients, partners and your team in one place.
  • Assign conversations to teammates for faster responses.
  • Use internal notes to align with your team behind the scenes.
  • One central inbox, no scattered chats or missed replies.
Decisions & approvals
  • Upload multiple proposals for clients to compare and approve.
  • Let clients choose directly in the portal, fast and simple.
  • Track every decision to avoid disputes or miscommunication.
  • Use reminders to nudge clients and keep projects moving.
Milestones
  • Build clear timelines with key phases and deliverable deadlines.
  • Keep all stakeholders informed without endless status emails.
  • Track progress across projects or clients at a glance.
  • Organize content by milestone for quick access.
Workflows & automations
  • Build a project timeline once and reuse it for every project.
  • Link tasks, messages, decisions and documents to milestones.
  • Notify the right people automatically, at the right time.
  • Launch steps and share content automatically, per phase.
Reports
  • Log issues with photos, notes and details in one place.
  • Assign each issue an owner and a deadline.
  • Let clients submit support requests directly in the portal.
  • Get client sign-off that an issue is resolved.
Client updates
  • Post project news clients can scroll through.
  • Give clients a clear milestone timeline to follow.
  • Share a real-time budget overview, anytime.
  • Keep clients informed without the update emails.
Forms
  • Build multi-question forms to collect client input.
  • Send them at the right moment, with reminders.
  • Run intake forms so projects start with everything you need.
  • Track satisfaction and NPS across every project.

We understand the challenges
you face every day

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