In December 2020 Ziggu raised 1 million euro from Torus Capital and PMV to expand beyond Belgium. The announcement on record, every figure dated, with the 2026 numbers alongside.
Ziggu raised 1 million euro in December 2020, in a round led by Torus Capital with PMV. This page keeps that announcement on record. Every figure in it is the figure as it stood at the end of 2020, and the closing section gives the 2026 numbers instead.
Ziggu announced a capital increase of 1 million euro on 4 December 2020. Torus Capital led the round, together with PMV, the investment company of the Flemish government.
Two purposes were named at the time: expanding the customer engagement software for the real estate sector, and taking the next steps towards internationalisation.
Jochen Boeykens, managing partner of Torus Capital, described what he was backing. “The founders of Ziggu have a long term vision for digitization within the real estate sector. With their software platform, they simultaneously alleviate the frustrations of homebuyers as well as provide a significant efficiency gain for the real estate developer.”
Two years after launching, Ziggu had become an established name in Belgium: about 20 percent of all newly built residential housing was managed through Ziggu at that point. That is the December 2020 figure and it is left here as it was stated then. It is not a 2026 number, and the closing section of this page gives the current ones instead.
What the software did was connect three parties who each held a part of the same project. Property developers, their construction partners and homebuyers could communicate and exchange information in one place, so a buyer could follow the building process without needing to be on site or on the phone. In the months before the announcement, that need had grown sharply.
For developers and construction companies the value sat on the same axis. Communication and administration ran through one customer portal instead of through a set of mailboxes, and the buyer could be taken through a structured journey rather than being contacted only when something needed signing.
That is the combination the investors put money behind: software that took work off one side of the transaction while taking uncertainty off the other. Neither half works without the other, which is the part that is easy to miss in a funding announcement. A developer who saves an afternoon a week and leaves the buyer no better informed has bought an efficiency gain and nothing else.
Bontinckx grounded the product in research Ziggu ran itself. “Based on our own research, we found that homebuyers often feel out of touch during the building process. Customers nowadays expect a great online experience, like they are used to from other brands in their daily life. With Ziggu, we ensure that they have a good view on the development of their future house, from beginning to end.”
That research is the Belgian Homebuyer Survey 2017, run among 242 qualified buyers of a new-build home in Belgium in January and February 2017, before Ziggu had a product to sell. Its sharpest result is where satisfaction falls: 76.4 percent of those buyers were satisfied with the sales approach and 54.7 percent with how they were kept informed during the works.
That drop is still where buyer trust breaks, and it is the reason the software was built the way it was.
The investment pointed outward. Ziggu wanted to focus more strongly on the European market as a whole, and said at the time that it did not rule out countries outside Europe.
The reason given was demand rather than ambition. “We quickly heard from our international customers that they also face similar challenges. Therefore, we are convinced that with Ziggu we can also become the standard platform in these local real estate markets,” Bontinckx said.
Part of the round was set aside to keep expanding the software itself, not only to open new markets. Ziggu was selling into a sector that ran on paper and email, so a new country meant new conventions before it meant new customers.
The figures above are from December 2020, and Ziggu does not restate them as current ones. In 2026, more than 2,500 companies work in Ziggu, partner firms included. Four countries are active: Belgium, Luxembourg, the Netherlands and Portugal. Around 30,000 projects and units run on it, and more than 42,000 clients log in to a portal of their own.
The 20 percent share quoted in 2020 has not been re-measured on the same basis since. It stays here as a dated statement about that year and is used nowhere else.
What has not changed is the problem the round was raised against. Buyers still lose sight of their project in the months between the signature and the keys, and that is still the stretch where the developer goes quiet.
