Client portal software for project-based businesses

One place for your clients to follow their project. Your logo, your colours, your name on every email.

Free 14 day trial. No Credit Card needed.

A branded client portal on three phones: the sign-in screen, a news feed with a project photo and a welcome post, and a conversation with files

Clients don't always see the work.
They always see the communication.

Your clients get minute-by-minute tracking on an online pizza order. Their six-figure project gets radio silence between milestones.

So they call. They email. They ask the same question three different people answered last week. Inbox chaos isn't just annoying: it's the ceiling on how many projects your team can carry.

Ziggu News Feed update with photos of excavation works on a coastal site, next to a list of upcoming decisions with deadlines

Rated 4.7/5 by 2,500+ companies.

Who uses a client portal?

Everything your client needs. Without a single email from you.

What does your client actually do in the portal?

  1. They get access, and they hand you what you need.

    One link, quick signup. The intake form and its tasks go out on their own, so details and documents come back without chasing.

  2. They stay in the loop without asking for it.

    Progress, news and the next milestone update as your team works. A notification reaches them the moment something on their project changes.

  3. They see what's waiting on them, and by when.

    A choice to make, a document to return, an approval to give, each with its date. At handover they sign off in the same place.

  4. They look things up instead of emailing you.

    Every plan, contract, invoice and message in one place, current version on top. No digging through inboxes, no drive folder they cannot open.

  5. They keep using it long after handover.

    A snag, a warranty question or a service request goes in through the same portal, with the project's whole history still attached.

Your clients should feel like they're dealing with you. Not with software.

Your logo. Your colours. Your own branded app on your client's phone.

Even the notifications and emails your clients receive carry your name, so there is no third party in the room. A white label client portal reads as an extension of your company, not as software you bought. 42,000+ clients log in to portals like that, and most of them have never heard our name. That's the point.

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Ziggu client portal in your own branding, with a 'Your logo' placeholder, a personal greeting and a news feed photo from the construction site

Security, access and GDPR

A secure client portal is table stakes for the industries we serve. What that means in practice:

Every action is logged.
Every upload, every approval, every change, by every party, timestamped. Discussions end where the log begins.
Access is per project.
Clients see only their own project. Drawings, recipes and financials stay internal until you share them, and partners reach only what you clear.
Private by default.
Encrypted server-side, backed up daily across two clouds, held in at least two European locations 100 miles apart, GDPR compliant in full. The cloud infrastructure is certified to ISO 27001, 27017 and 27018.
Trusted by listed companies.
Clients like Immobel and CFE Group run projects on Ziggu. Listed companies don't hand client data to a vendor without putting them through security review first.

Comparing shared drives, generic portals and Ziggu

Before vs. After using
Ziggu's Client Portal

Ziggu gives us peace of mind - what’s on the platform is the truth. There’s no room for discussion anymore

Laura Callewaert
Interior Architect, Hoprom

Thanks to Ziggu, I can now follow up on up to 120 apartments per year - before it was 80 max. That simply wasn’t possible without it

Judith Wauman
Project Manager, Bauwsteen

ION strives for the best quality in the shortest amount of time possible and Ziggu fits perfectly within that philosophy

Elke Deceuninck
Customer advisor, ION

With Ziggu we preserve our own style, but our global project approach gets a solid upgrade

An Muys
Customer Care Odebrecht

If a colleague is absent, someone else can take over without having to figure out what has already been said or shared

Valentine Van Malleghem
Head of Residential Projects Advisory, Immobel

Before we implemented Ziggu, we had been struggling with the abundance of information shared between customer and developer

Stefanie Vanden Broucke
ex-CEO CAAAP

It’s always been our vision to communicate honestly and correctly with customers, but we lacked the right tool to fully commit

Steven Maeyaert
Co-owner and CEO Furnibo

Ziggu simplifies a lot, we can work more efficiently. It gives us and the customer an overview

Maarten Brantegem
General Manager Ablimmo

Your questions, answered

General
How is a client portal different from a shared Drive or Dropbox folder?

A folder stores files. It cannot tell a client where the project stands, cannot record that they approved something, and cannot stop them from opening the folder next door. A client portal does all three: project status the client checks whenever they like, decisions logged with a name and a date, and access set per project so clients see their own work and nothing else.

How is this different from giving clients guest access in a project management tool?

Guest access lets a client into the tool your team works in. They see your board, your task names and your internal back and forth, and your first meeting goes on explaining how the tool works instead of how the project is going. A client portal works the other way around. Your team keeps its own workspace, and the client gets a view built for them: progress, documents, and the decisions waiting on them, in your branding rather than the software vendor's. Access is set per project, so nothing internal leaks by accident.

Features & Functionality
Is the client portal easy enough for clients who aren't technical?

Yes, and that is the design brief. Clients get one email with a link, one screen and no manual. There is nothing for them to install and nothing to configure. The learning curve sits with your team, not with your clients.

What if my clients never log in?

They still get the message. Every update, document and decision request also goes out by email in your branding, with a link straight back into the client portal. Clients who prefer email keep getting email. What changes is that the answer now lives in one place, so the next person who asks can look it up instead of asking you.

Can I put my own logo and colours on the client portal?

Yes. Your logo, your colours, and a branded app your clients can install on their phone. The emails and notifications they receive carry your brand too, so the whole thing reads as an extension of your company rather than as software you bought.

Can approvals made in the client portal be used as proof later?

Every decision is stored with who confirmed it and when. On top of that, every action by every user is logged, and that log is one record both you and your client can open. Neither side can quietly change it afterwards. It will not stop a disagreement from starting, but it ends one a lot faster.

Pricing & Plans
How much does Ziggu cost?

Pricing is based on the number of active projects (or units if you have the multi-unit add-on) - not per user. You shouldn’t have to think twice about who gets access. For a project to run smoothly, everyone involved should be in the loop. Check our pricing page for more details.

Do you offer a free trial?

Absolutely. We’ll even help you set it up. Book a demo and we’ll get you started.

Do my clients need a licence or a paid account?

No. Inviting clients is free, however many you invite. Pricing is based on active projects, not on how many clients sit in them, so the cost does not move when a project has two clients or twenty. Full details on our pricing page.

Security & Support
What happens to our data if we stop using Ziggu?

You take it with you. When a contract ends you get a complete export of all your data and documents, in formats other systems can read. GDPR deletion and portability rights are honoured in full, and our own team cannot open your data unless you grant access from inside your account.

Ziggy, Ziggu's mascot, waving

Still have some questions?

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Notion, Google Drive, Teamleader,...
Works with what you already use

Ziggu plugs into your existing tools. No more copy-pasting, file re-uploading, or “did anyone update the other system?” Everything stays connected, automatically.

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