Looking for synergies with the end-user in mind

Nicolas Goffin

Head of Portugal, BESIX RED & Member of the Innovation Board

We identify innovative opportunities and team up with them to help them grow, offer the leverage of a large Group like BESIX; and create reliable partnerships.

In-house Innovation Board

Nicolas: We created an Innovation Board in order to stay aware of the evolution of our activities but also to scout promising solutions that could be implemented into our business.

We identify innovative opportunities and team up with them to help them grow, offer the leverage of a large Group like BESIX; and create reliable partnerships where we both work together towards one common goal: the satisfaction of the end-user.

Ziggu, a positive experience

Nicolas: Very quickly after having implemented Ziggu to our residential pilot-project Oxygen (89 units), we received very positive feedback from our clients. Ziggu was immediately accepted and experienced positively.

Buying a property represents a very important investment. Therefore, providing as much support as possible to our clients – from the purchasing process to the delivery phase – is key. Ziggu allows us to make this process more comfortable while offering the user a positive experience!

Project Oxygen – Auderghem (Brussels, BE)

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BesixRed Nicolas Goffin

Title article

Ontwerper Maarten Makelberge vertelt hoe zijn klantenportaal een verlengde is van zijn persoonlijke service. Het Studio Mowk portaal moet het vertrouwen uitstralen waar hij zoveel belang aan hecht.

Vermits Eribo zich niet louter toelegt op de uitvoering, maar klanten ook begeleidt van aankoop over uitvoering en inrichting tot de definitieve oplevering, is communicatie primordiaal belang.

[Video Testimonial] Hoe Immobel haar klantenbegeleiding verbeterde - Een interview met Valentine Van Malleghem (Head Residential Projects Advisory) & Marie-Lise Moetwil (Senior Residential Project Advisor).

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