Why COOLS Chose Ziggu as Its Client Collaboration Platform from Day One

Cools Construction Advisory & Coordination is a construction advisory and coordination service that guides clients through their building projects. Cools uses Ziggu to centralize project documentation and client communication in one client portal. Since 2024, more than 110 clients have used the portal across 20+ projects. Clients get one place for documents and follow-up, and Cools’ team works more efficiently.

• Sector: Real estate services, construction advisory
• On Ziggu since: 2024
• Projects on Ziggu: 20+
• Clients in the portal: 110+
• Used for: Documents, Conversations, Decisions, Workflows, Client updates
• Connected to: Teamleader, SharePoint

Why did Glenn Cools choose Ziggu from day one?

For Glenn Cools, owner of Cools Construction Advisory & Coordination, clear communication is not optional. His company supports and guides clients throughout their entire construction project, taking away complexity and ensuring peace of mind from start to finish.

That is exactly why Glenn chose Ziggu from the very beginning of his business. Not as an add-on, but as a core part of how his company works.

“Clear communication and a structured overview of the construction process are essential for our clients. Ziggu allows us to deliver that consistently.”

How does Ziggu keep construction documentation in one place?

Instead of scattered emails, unclear versions, and fragmented information, Cools Construction Advisory uses Ziggu as a single central collaboration portal. All project documentation is stored in one place, accessible to both the team and the client.

This centralisation brings clarity for clients and significantly simplifies internal workflows.

“Having everything in one place makes our work more efficient and gives our clients much more confidence.”

What changed for Cools’ clients?

Since implementing Ziggu, Glenn has noticed a clear improvement in how his projects are managed. Communication is more transparent, follow-up is easier, and clients always know where they stand in the construction process.

The impact is tangible:

• Higher efficiency in day-to-day project coordination
• Increased client satisfaction thanks to clear structure and communication

How does the partnership with Ziggu keep evolving?

What sets Ziggu apart for Glenn is not only the portal itself, but also the partnership behind it. Ziggu actively listens to feedback and evolves quickly, based on real-world use in construction projects.

“The collaboration feels very close. Ziggu is open to feedback and you can see the platform evolve rapidly.”

Would Glenn Cools recommend Ziggu to other advisors?

For Glenn, the conclusion is straightforward. Ziggu helps him guide clients better, work more efficiently, and communicate professionally throughout every construction project.

“I would recommend Ziggu to anyone without hesitation.”

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